Privacy Policy | LegalAgento

1. Introduction

LegalAgento (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services.

2. Information We Collect

Account Information: Name, email address, password (hashed), role (client or attorney).

Attorney Information: Bar number, bar state, practice areas, jurisdictions, years of experience, professional bio, malpractice insurance status.

Matter Information: Legal matter descriptions, intake answers, uploaded documents, messages between clients and attorneys.

Payment Information: Payment details are processed and stored by Stripe. We do not store your credit card numbers.

Usage Data: IP addresses, browser type, pages visited, timestamps, and device information collected automatically through standard web technologies.

3. How We Use Your Information

To provide and improve our services
To match clients with appropriate attorneys
To process payments and payouts
To communicate with you about your account and matters
To verify attorney credentials
To train and improve our AI systems using anonymized, aggregated data
To comply with legal obligations
To prevent fraud and abuse

4. AI Processing

We use artificial intelligence to process matter descriptions, uploaded documents, and legal research. This processing is performed to assist attorneys in preparing deliverables. AI-processed content is always reviewed by a licensed attorney before delivery.

We may use anonymized and aggregated data from matters to improve our AI models. Individual matter details are never shared publicly or used to train models in a way that could identify specific users.

5. Information Sharing

We share your information only in the following circumstances:

With matched attorneys: Client matter details are shared with the assigned attorney to perform legal services.
Payment processing: Stripe processes all payments. Their privacy policy governs payment data.
Legal compliance: We may disclose information when required by law, subpoena, or court order.
Service providers: We use third-party services for hosting, email, and analytics. These providers are bound by confidentiality agreements.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain account information for as long as your account is active. Matter data is retained for 7 years after matter completion to comply with legal record-keeping requirements. You may request deletion of your account and associated data at any time, subject to legal retention obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Export your data in a portable format
Opt out of certain data processing activities

To exercise these rights, contact us at privacy@legalagento.com.

9. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how the Platform is used. You can control cookie settings through your browser.

10. Children's Privacy

LegalAgento is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The “last updated” date at the top reflects the most recent revision.

12. Contact

For privacy-related questions or requests, contact us at privacy@legalagento.com.